Shipping Policy
Ceylon Spice Boutique Shipping Policy
Delivery Delays
Due to high demand and seasonal order volumes, delivery services may experience occasional delays across the UAE. Please allow an additional 2–4 business days on top of the standard delivery times.
You can track the status of your order through the tracking link provided in your confirmation email.
We appreciate your patience and apologise for any inconvenience this may cause.
Standard Delivery
• Orders are usually processed within 1–2 business days.
• Delivery within Dubai typically takes 2–3 business days.
• Deliveries outside Dubai may take 4-8 business days, depending on location.
Shipping Charges
• Shipping fees are calculated at checkout based on your delivery location and order weight.
• Free shipping may be offered on select orders or promotions; these will be specified at checkout.
International Shipping
• Currently, we primarily ship within the UAE. International shipping may be available on request. Additional fees, customs duties, and taxes may apply.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with tracking details. You can follow your shipment directly through the courier’s portal.
Delivery Issues
If you experience any delays beyond the estimated delivery timeframe or have issues with your order, please contact our customer service team at:
Email: ceylonspicebtq@gmail.com
Note: Delivery times may be affected by public holidays, courier capacity, and unforeseen events beyond our control.
