Privacy Policy

Ceylon Spice Boutique Privacy Policy

Last Updated: 13 November 2025

The purpose of Ceylon Spice Boutique’s Privacy Policy (“Privacy Policy”) is to inform you how Ceylon Spice Boutique (“we”, “us”, “our”) manages, collects, uses, processes, and discloses your personal information (“Personal Data”) in accordance with applicable privacy laws in the United Arab Emirates. Protecting our customers’ Personal Data is of utmost importance, and we are committed to managing, protecting, and processing your Personal Data responsibly.

This Privacy Policy applies to all Personal Data collected through our website www.ceylonspicesboutique.com, our social media channels, and other platforms where we provide services. By submitting your information, signing up as a customer, or interacting with us, you consent to the collection, use, and sharing of your Personal Data as described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms of Service, which form part of this agreement.

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1. WHAT PERSONAL DATA DO WE COLLECT?

We may collect Personal Data including:

We may also collect information from third-party sources (e.g., social media platforms or marketing partners) to supplement the data we collect directly from you.

We do not intentionally collect Personal Data of children under 13. If you believe a child under 13 has submitted information, please contact us to have it removed.

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2. HOW DO WE COLLECT YOUR PERSONAL DATA?

We may collect Personal Data when you:

Your credit card details are processed securely by third-party payment providers; we do not store full card details on our servers.

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3. HOW WILL YOUR PERSONAL DATA BE USED?

We may use your Personal Data to:

We may also use aggregated and anonymized data for internal analysis and website optimization.

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4. WHO WILL YOUR PERSONAL DATA BE SHARED WITH?

Your Personal Data may be shared with:

In the event of a business sale, merger, or transfer, your Personal Data may be transferred to the acquiring entity.

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5. HOW CAN YOU ACCESS OR CORRECT YOUR PERSONAL DATA?

You may request access or correction of your Personal Data by contacting us at ceylonspicebtq@gmail.com. We may request additional information to verify your identity.

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6. CANCELLING YOUR PROFILE OR ACCOUNT

You may terminate your account at any time by emailing ceylonspicebtq@gmail.com. Upon completion, we will no longer collect, use, or disclose your Personal Data except as required for fraud prevention, legal compliance, or other regulatory purposes.

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7. HOW CAN YOU REQUEST DELETION OF YOUR PERSONAL DATA?

You may request the deletion or cessation of processing of your Personal Data by contacting our customer service team at ceylonspicebtq@gmail.com.

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8. ADMINISTRATION AND SECURITY OF PERSONAL DATA

We take reasonable measures to ensure your Personal Data is accurate, secure, and protected from unauthorized access, loss, or disclosure. While we use industry-standard security measures, no system is completely secure, and we cannot guarantee absolute protection of your data.

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9. RETENTION, DESTRUCTION, AND ANONYMIZATION

We retain Personal Data only as long as necessary for business, legal, or regulatory purposes. When no longer required, we take reasonable steps to securely delete, anonymize, or destroy Personal Data.

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10. DISCLOSURE OF PERSONAL DATA OVERSEAS

We may process or store your Personal Data outside the UAE. We will ensure that overseas recipients maintain adequate protection for your Personal Data in line with applicable laws.

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11. MARKETING COMMUNICATIONS

With your consent, we may send you promotional messages via email, SMS, WhatsApp, or other channels. You can withdraw consent at any time by:

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12. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and provide personalized marketing. You may disable cookies through your browser settings, but some website features may be limited.

We also use third-party analytics tools such as Google Analytics and social media tracking tools.

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13. CONTACTING US

For any questions, concerns, or requests regarding your Personal Data, please contact:

By Email: ceylonspicebtq@gmail.com

By Post: Ceylon Spice Boutique, Dubai, United Arab Emirates

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14. GOVERNING LAW

This Privacy Policy and your use of our website are governed by the laws of the United Arab Emirates.

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15. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in practices, laws, or business operations. The latest version will always be posted on our website. Your continued use of our website after updates constitutes acceptance of the updated Privacy Policy.

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16. DEFINITIONS AND INTERPRETATION